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Privacy Policy

Effective Date: 10 July 2025
Last Updated: 4 Nov 2025

1. Introduction and Scope

Hinet Technologies operates Mobbiz ("us", "we", or "our") hosted at https://www.mymobbiz.com. This Privacy Policy outlines how we collect, process, store, and protect your personal data. We are the Data Controller responsible for your data.

Our commitment is to comply with the Nigeria Data Protection Regulation (NDPR) and global data protection standards.

By using our app, platform, or services, you agree to the terms of this policy.

2. Personal Data We Collect

We collect data you provide directly to us, and data generated from your use of the Mobbiz platform:

  • Identity & Contact Data: Full Name, Email Address, Phone Number, Business Name.
  • Location Data: Addressees (for invoicing/shipping), Location Data (if access is permitted by you).
  • Business Data: Information required to set up your profile, create a digital business card, and utilize platform features (e.g., financial transactions, business details).
  • Usage & Technical Data: IP address, browser type, operating system, and data on how you interact with the app.

3. Legal Basis and Purpose of Processing

We process your data only when we have a valid legal basis. Your personal data is collected to fulfill the following purposes:

  • Performance of Contract: To register your account, manage your subscription, and deliver all core Mobbiz services (branding, financial tracking, advertising features).
  • Consent: To send relevant marketing content, for which you can withdraw consent at any time.
  • Legitimate Interest: To provide customer support, personalize the user experience, monitor for fraud, and continually improve the security and functionality of our platform.
  • Legal Obligation: To comply with mandatory legal or regulatory requirements (e.g., tax or law enforcement requests).

4. Data Sharing and Disclosure

We do not sell your personal data. We only share data when strictly necessary, and under contract, with:

  • Service Providers: Third parties who perform essential functions on our behalf (e.g., hosting, analytics, payment processors, email delivery).
  • Business Partners: Only where required to provide a specific service you've requested (e.g., event registration, if applicable).
  • Legal Compliance: Regulatory bodies, courts, or government entities when legally mandated.

All third-party processors are under strict contractual obligations to handle data securely and in compliance with the NDPR.

5. Your Data Subject Rights (NDPR/GDPR)

You have the right to:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data (the "right to be forgotten").
  • Object/Restrict: Object to processing or request restriction on how your data is processed.
  • Portability: Request your data be transferred to you or another party.
  • Withdraw Consent: Withdraw any consent previously given for processing.

You also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your rights have been violated.

6. Data Storage, Security, and Retention

Your data is securely stored on encrypted infrastructure. We use industry-standard technical and organizational measures, including:

  • SSL encryption for secure data transmission.
  • Secure authentication, access control, and regular server monitoring.
  • Encrypted backups and redundancy measures.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

7. Children's Privacy

Our services are intended for business use. We do not knowingly collect personal data from children under the age of 18. If we become aware of such data, we will take steps to delete it.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated to you through the app, email, or a prominent notice on our website.

9. Contact Us

To exercise your rights or ask questions about this policy, please contact our Data Protection Officer:

Data Controller & Data Protection Officer
Email: privacy@mymobbiz.com